Probation Case Specialist III - This is the third level position title within this series. They are also expected to perform administrative support functions. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. Probation Case Specialist II - This is the second level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist I - This is the entry level position title within this series.
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Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies.
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ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles. The position titles revert to the entry level when there are vacancies. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6.Session(s) of Hampden Juvenile Court include: Springfield, Holyoke, and Palmer. This is a Multi-site Position: Travel and/or reassignment is at the discretion of the department head.Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change.
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